Frequently Asked Questions
How does pricing work?
Our rate is $50/hr with a 2-hour minimum.
Supplies are included — no hidden fees.
Do you provide all cleaning supplies?
Yes, our cleaners bring all standard supplies.
If you'd like us to use your products, just let us know.
Do I need to be home during the cleaning?
No. Many clients leave a key, code, or arrange entry with building staff.
What areas do you service?
We currently service Manhattan & Brooklyn.
What payment methods do you accept?
Zelle: yana@cleaningup1.com (Realize Project LLC)
Venmo: @Cleaning_Up
Cash
You’ll receive a receipt after payment.
Do you offer laundry?
We can wash bedding and towels upon request.
We do not offer full laundry service for clothing.
What is your cancellation policy?
Cancellations within 24 hours of the appointment may incur a fee.
Rescheduling with notice is free.
Do you offer same-day appointments?
If availability allows — text us and we’ll check.
Is deep cleaning required for first-time clients?
It is recommended for the best results, especially if the home hasn’t been professionally cleaned recently.